FAQ

I placed an order for pick up. When can I come get it?

If you chose pick-up at checkout, please email us at info@shoppurenola.com or message us on our Instagram page to set up a pick up time!

What is your return policy?

Please refer to our Return page for more info!

How do I decide what size to get?

Refer to our sizing chart and look in the description of each item for more help!

Do you offer Gift Cards?

Yes! Click on the gift card tab and choose how much you would like to put on it! All Gift Cards are e-Gift Cards and received via email.

How long will my item take to ship?

Orders that are placed before 1:00pm CT will most likely go out the same day (excluding Saturday and Sunday) and will usually get to you in 1-3 days!

How do I know my order was processed?

You will receive a confirmation email letting you know that we received your order!